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Privacy Policy

Last Updated: January 7, 2025

Ilum Solar and its affiliated entities (collectively “Ilum,” “we,” “our”, or “us”) provides this privacy policy (this “Privacy Policy”) to explain our policies and procedures regarding the collection, use, processing, deletion, security, and disclosure of personal data and information (collectively “Personal Data”) that is subject to protection under applicable data protection, data privacy, and data security laws, including the California Consumer Privacy Act (the “CCPA”) (such data and information collectively, “Personal Data”), received from users of the websites owned and operated by Ilum, including those found at www.ilumsolar.com (the “Website”) and received from other persons or entities that have entered into written agreements with us that expressly reference this Privacy Policy (as applicable).

We are committed to ensuring that we process your Personal Data in accordance with applicable data protection legislation and privacy and data security laws. Your use of the Website means that you accept and understand this Privacy Policy. Please do not use the Website or provide us with any Personal Data if you do not accept this Privacy Policy.

Ilum may, from time to time, update this Privacy Policy by posting an updated version of the Privacy Policy to the Website. The date on which this Privacy Policy was last updated is set forth above. Your use of the Website after any updated version is posted means that you accept and understand such updated Privacy Policy.

  1. Information Collected
    1. We may collect the following Personal Data when you visit the Website or otherwise provide us with Personal Data:
      1. Personal Data You Provide: This includes but is not limited to information submitted through forms on the Website or provided when contacting us (including information provided as part of an application for employment with Ilum); and
      2. Website Usage Information: This includes but is not limited to details of visits to the Website, such as traffic data, logs, and resources accessed, as well as information about devices used to access the Website.
    2. The categories of Personal Data we have collected pursuant to this Privacy Policy over the last twelve (12) months include the following:
      1. Identifiers: Name, contact details and address, including physical address, telephone number, email address and Internet Protocol (“IP”) address, which may be used to determine geographic location; and
      2. Internet activity: Information regarding your use of the Website (e.g., cookies, browsing history, and/or search history), as well as information you provide to us when you correspond with us in relation to your inquiries.
  2. Sources of Personal Information
    1. We collect Personal Data from the following sources:
      1. Direct Communication: Information you provide through forms, correspondence, and/or inquiries;
      2. Website Activity: Information captured on the Website, including information provided by you through online forms and any information captured via cookies;
      3. Engagement Information: Information that you provide us at the start of our engagement with you, or during the course of us providing services to you;
      4. Employment Applications: Information that you provide us in conjunction with your application for employment; and
      5. Public Sources: Information available from publicly accessible records.
  3. Purpose of Personal Data Use
    1. We use your Personal Data for one or more of the following business purposes:
      1. To understand your needs and provide you with better service;
      2. To improve the Website and to notify you about changes to the Website;
      3. To communicate with you, including responding to your inquiries or notifying you about services, employment opportunities, and/or publications of potential interest;
      4. To maintain records of your relationship with us;
      5. To evaluate and process your application for employment with us;
      6. To analyze aggregated demographic data (such as characteristics, interests and behavior) to improve the Website and our offerings;
      7. To support ongoing operations, including administrative, accounting, reporting, and account maintenance;
      8. To audit and ensure the quality and effectiveness of the Website, services, and compliance;
      9. To detect security incidents and to protect against malicious, deceptive, fraudulent, or illegal activity; and
      10. To comply with U.S., California, local laws, rules and regulations.
    2. Our use of your Personal Data is based on one or more of the following legal bases:
      1. Performance of a contract with you;
      2. Our legitimate interests in providing a service to you and other clients;
      3. Your consent (where applicable, such as for specific communications);
      4. Steps taken prior to entering into a contract with you;
      5. Our legitimate interests in providing employment opportunities; and
      6. Compliance with legal obligations;
  4. Communication Preferences
    1. You may opt-in to receive marketing communications by contacting us. To unsubscribe from receiving further communications, you can:
      1. Click the “opt-out” or “unsubscribe” link provided in all marketing emails; or
      2. Contact us directly using the details provided in Section 11 (“Contact Us”) of this Privacy Policy.
  5. Third-Party Access to Personal Data
    1. We do not sell or rent your Personal Data to third parties. However, we may disclose your Personal Data to third parties under the following circumstances, in compliance with applicable law:
      1. As Required by Law: To comply with applicable laws, regulations, or legal processes, including responding to lawful requests from governmental, regulatory, law enforcement, or judicial authorities;
      2. Affiliates: To certain affiliates who are bound by this Privacy Policy;
      3. Service Providers: To third-party suppliers and service providers, which we strive to ensure handle your data in compliance with applicable laws and our data protection standards, for purposes such as: hosting, database management, web development, technology support, and marketing services;
      4. Legal and Professional Advisors: To our attorneys, auditors, and other professional advisors, as necessary;
      5. Corporate Transactions: To entities involved in a business restructuring, merger, sale, or transfer of assets. Successor entities will use your Personal Data in compliance with this Privacy Policy; and
      6. Other Parties with Consent: To specific entities, with your explicit consent.
    2. Within the last twelve (12) months, we have collected each category of Personal Data collected in connection with the Website, as detailed in Section 1 (“Information Collected”), with our affiliates and service providers for purposes consistent with this Privacy Policy.
    3. We may include links to third-party websites for your convenience or information. These websites operate independently and are not governed by this Privacy Policy. We do not control their content, privacy practices, or the handling of Personal Data you provide to them. Consequently, we are not responsible for the content, privacy policies, security, or services of these third-party websites. We strongly encourage you to exercise caution and to review the privacy policies of any third-party websites you visit before providing your Personal Data to them.
    4. To request additional information about the third parties with whom we share your Personal Data, please contact us using the details in Section 11 (“Contact Us”) of this Privacy Policy.
  6. Cookies and Tracking Technologies
    1. We use cookies and similar tracking technologies on our website to enhance your experience, analyze site usage, and ensure the functionality of key features. Cookies are small text files placed on your device when you visit our website. These technologies automatically collect certain information, such as browser type, access times, IP address, and the hardware and software you use to access our site.
      1. We use cookies to improve your browsing experience and provide additional security; analyze how users interact with our website to enhance its functionality; and remember your preferences for a more personalized experience.
      2. We do not store Personal Data in cookies we create. Instead, we use encrypted information gathered from cookies to improve your website experience. Cookies do not grant access to your computer or any information beyond what you voluntarily provide.
    2. You can manage your cookie preferences using the cookie banner on our homepage. Most browsers allow you to receive warnings before accepting cookies; refuse cookies when prompted; and disable cookies entirely.
    3. However, please note that certain cookies are essential for core website functionalities, such as text size preferences. Disabling cookies may limit your access to certain parts of the website or reduce its functionality. For more information on managing cookies, you may visit www.aboutcookies.org, which provides comprehensive details about cookies and how to manage them.
  7. Choice
    1. We are committed to respecting your choices about how your Personal Data is used.
      1. Use of Personal Data: We will not use or share the Personal Data you provide on or through our website for purposes unrelated to those described in this Privacy Policy without first obtaining your explicit consent.
      2. Marketing Preferences: You have the option to opt out of receiving unsolicited direct marketing communications from us. If you wish to update your preferences, you can do so by following the directions provided in Section 4.
  8. Our Commitment to Data Security and Privacy
    1. We prioritize the protection of your Personal Data and employ commercially reasonable organizational, physical, technical, and procedural safeguards to protect it against unauthorized access, disclosure, or misuse. These measures are designed to secure the Personal Data we collect, whether it is stored in our systems or managed by our service providers.
      1. While we acknowledge that the transmission of data over the Internet is not entirely secure, we commit to using commercially reasonable measures to protect the security of your Personal Data during transmission. Any transmission is undertaken at your own risk. Upon receiving your data, we will apply our established safeguards to protect it against unauthorized access or misuse.
  9. California Residents’ Rights under the CCPA
    1. The information provided below regarding California residents’ rights under the CCPA is sourced from the Office of the Attorney General of the State of California. For additional details, please visit https://oag.ca.gov/privacy/ccpa.
    2. If you are a resident of California, you may ask businesses to disclose what personal information they have about you and what they do with that information, to delete your personal information, to direct businesses not to sell or share your personal information, to correct inaccurate information that they have about you, and to limit businesses’ use and disclosure of your sensitive personal information:
      1. Right to Know: You can request that a business disclose the following information about its collection of your personal data over the past twelve (12) months: (1) the categories and/or specific pieces of personal information they have collected about you, (2) the categories of sources for that personal information, (3) the purposes for which the business uses that information, (4) the categories of third parties with whom the business discloses the information, and (5) the categories of information that the business sells or discloses to third parties. You can make a request to know up to twice a year, free of charge. Businesses must provide you this information for the 12-month period preceding your request.
      2. Right to Delete: You can request that businesses delete personal information they collected from you and tell their service providers to do the same, subject to certain exceptions (such as if the business is legally required to keep the information).
      3. Right to Opt-Out of Sale or Sharing: You may request that businesses stop selling or sharing your personal information (“opt-out”), including via a user- enabled global privacy control. Businesses cannot sell or share your personal information after they receive your opt-out request unless you later authorize them to do so again.
      4. Right to Correct: You may ask businesses to correct inaccurate information that they have about you.
      5. Right to Limit Use and Disclosure of Sensitive Personal Information: You can direct businesses to only use your sensitive personal information (for example, your social security number, financial account information, your precise geolocation data, or your genetic data) for limited purposes, such as providing you with the services you requested.
      6. Right to be Notified: You also have the right to be notified, before or at the point businesses collect your personal information, of the types of personal information they are collecting and what they may do with that information.
      7. Right to Non-Discrimination: Generally, businesses cannot discriminate against you for exercising your rights under the CCPA. Businesses cannot deny goods or services, charge you a different price, or provide a different level or quality of goods or services just because you exercised your rights under the CCPA. However, if you refuse to provide your personal information to a business or ask it to delete or stop selling your personal information, and that personal information or sale is necessary for the business to provide you with goods or services, the business may not be able to complete that transaction. Businesses can also offer you promotions, discounts and other deals in exchange for collecting, keeping, or selling your personal information. But they can only do this if the financial incentive offered is reasonably related to the value of your personal information. If you ask a business to delete or stop selling your personal information, you may not be able to continue participating in the special deals they offer in exchange for personal information. If you are not sure how your request may affect your participation in a special offer, ask the business.
      8. Furthermore, businesses cannot make you waive these rights, and any contract provision that says you waive these rights is unenforceable.
  10. Children’s Privacy
    1. We do not knowingly collect or maintain Personal Data from individuals under the age of 13. If we learn that we have collected Personal Data from a child under 13, we will promptly delete it. Our services and website are not directed to individuals under 18.
  11. Contact Us
    1. If you have questions about this Privacy Policy or wish to exercise your rights under applicable data protection laws, please contact us via:
      1. Email: contact@ilumsolar.com
      2. Phone: 1-888-696-4586
      3. Mail: Ilum Solar 4135 Northgate Blvd, Sacramento, CA 95945, United States
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